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Mental Health Community Services
Urgent Care Centers
The mobile services provided by our Crisis Teams are dispatched from Bay Cove’s three Urgent Care Centers (UCCs). These walk-in clinics serve both children and adults in mental health crisis, offering crisis evaluations that do not require the type of medical supports found in a hospital Emergency Department.
While walk-ins are available to anyone in need of services, we always recommend (if possible) calling the UCC prior to arrival, in order to provide information critical to performing a clinical assessment. All numbers are staffed and available anytime, 24 hours a day, 7 days a week.
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The Solomon Carter Fuller Mental Health Center
Location: 85 East Newton St., Boston (at Boston Medical Center)
Hours:
Mon - Fri, 7am - 11pm
Sat - Sun, 12pm - 8pmPhone: 800-981-4357
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Cape Cod Behavioral Health & Wellness Center
Location: 116 Camp St., Hyannis
Hours:
Mon - Fri, 7am - 11pm
Sat - Sun, 8am - 7pmPhone: 833-229-2683
Community Crisis Stabilization
In addition to our Urgent Care Centers, Bay Cove also operates Community Crisis Stabilization (CCS) programs in Boston and on Cape Cod. The CCS is a voluntary three- to five-day program for adults (18 years of age and older) who are in acute behavioral health crisis, and is considered a diversion from inpatient treatment. The CCS’s goal is to stabilize individuals, strengthen their coping resources and supports, and develop a plan to promote long-term recovery.
The CCS provides a safe and stable environment where an individual can recover from the mental health crisis while receiving emergency medication adjustments and education about behavioral health concerns. Upon discharge, the individual has a comprehensive aftercare plan that spells out upcoming appointments with mental health practitioners, a self-care plan and community resources the individual can draw upon to support his/her long-term recovery.
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Bay Cove Fuller Mental CCS
Location: 85 East Newton St., Boston (at Boston Medical Center)
Phone: 617-414-8316
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Bay Cove Behavioral Health & Wellness Center
Location: 116 Camp St., Hyannis
Phone: 833-229-2683
Respite Programs
Respite programs are short-term treatment programs, intended to provide a period of support and stability to people going through transitions. Services offered at the respite program may include some combination of the following: medication support; peer-to-peer support; care coordination and referrals to psychiatric and addiction services, outpatient treatment, health care, social services, and other treatment providers.
Our programs are designed to work with persons served to identify resources and actions that need to be taken in order to help them return to participating in community-based mental health services, or to help bridge a change in a person's living situation or life circumstances. We pride ourselves on providing a caring, compassionate service, with the aim of facilitating emotional growth during a time of uncertainty.
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DMH Metro Boston Respite
Bay Cove operates a DMH Metro Boston respite program, which provides both site-based and mobile/community-based services:
Location: 85 East Newton St., Boston (at Boston Medical Center)
Phone: 800-981-4357
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Marie's Place
In partnership with Commonwealth Care Alliance
Location: 747 Cambridge St., Brighton
Phone: 844-207-8901
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Adult Community Clinical Services
Adult Community Clinical Services (ACCS) is a comprehensive, clinically focused service anchored by a multi-disciplinary team that provides clinical coverage 24/7/365 via an Integrated Team led by clinical staff. ACCS Integrated Teams provide clinical interventions and peer and family support, in order to facilitate engagement, support functioning, and maximize symptom stabilization and self-management of individuals residing in all settings. In addition to Integrated Teams, ACCS provides a range of housing options which serve as treatment settings to assist individuals in developing skills and establishing the natural supports and resources to live successfully in the community.
For information about Bay Cove's ACCS (Mental Health) residential services, please contact Olga Boruchovich at (617) 371-3190 or the Admin On-call at (617) 777-4552.
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Recovery Learning Center
Bay Cove’s Peer Support Network (PSN) is a peer-led program that focuses on recovery and wellness, and offers goal-oriented services led by persons with a lived experience of psychiatric illness and/or cognitive impairment.
Our Recovery Learning Center is open to the public, and there are no prerequisites to take part in our services aside from self-identifying as having mental health issues and/or cognitive impairments. The program is all-inclusive, and encourages individuals from all backgrounds and life experiences to come to share their perspective on recovery. We feel strongly that diversity among our active participants will benefit our program, enrich the groups therein, and bring differing opinions to the table, which will make for more stimulating interaction.
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Certified Community Behavioral Health Clinic
The Boston Certified Community Behavioral Health Clinic (CCBHC) is a multidisciplinary team which aims to support people from all different backgrounds with navigating the complexities of behavioral and physical health services in the Boston area.
We offer CCBHC members access to a robust continuum of integrated services that align with their own identified goals and needs. We understand that recovery is not a linear process, and our team looks to support members on their journey towards building a life that is meaningful to them.
Phone: 617-830-5038
E-mail: ccbhc@baycove.org -
Program for Assertive Community Treatment
PACT is a comprehensive service for individuals diagnosed with serious mental health conditions who may benefit from intensive coordinated services. PACT is based on the evidence-based national ACT model, and strives to maintain fidelity to that model.
Services are provided by an integrated, multidisciplinary team providing intensive and comprehensive community-based treatment and supports for individuals living in the community. Services are responsive to the changing needs of individuals served. PACT provides outreach, engagement, rehabilitation, clinical, health-related and recovery-based interventions and supports. The PACT team partners with persons receiving services to facilitate each person’s individual recovery journey.
Main Phone: 617-971-9400
24-hour On-Call Number: 617- 893-9338 -
Center Club
Clubhouses offer a safe and supportive environment in which members can work at their own pace towards rewarding employment, education, decent and affordable housing, a social life, overall well-being and full community integration. Members are encouraged to actively assume a role in the day-to-day operations of the club. Members participate as much as they like, for as long as they like, with staff members working alongside them in a partnership model.
Location: 31 Bowker St. in Boston, near Government Center
Phone: 617-788-1003 -
Transitions of Boston
Through the clubhouses, members engage in a wide array of social, recreational and cultural activities, which occur in-house or in the community; share daily meals, including on holidays; are connected with in-house literacy tutoring, ESOL classes and computer training, as well help in applying to colleges and for financial aid; receive assistance in finding employment, including resume preparation and job coaching; and health supports including free gym membership and weekly Dual Recovery Anonymous meetings for members who struggle with substance abuse and mental illness, along with weekly discussions and presentations on a variety of health and wellness topics.
Location: 1500 Dorchester Ave., Dorchester
Phone: 617-379-5661 -
Boston Tenancy Preservation Project (TPP)
The Boston Tenancy Preservation Project (TPP) assists people with disabilities who are at risk for eviction. TPP services are offered to those Boston residents who come to the attention of the Boston Housing Court due to serious lease violations which jeopardize their tenancy. The diverse TPP team of experienced clinicians works with participants, court staff, and housing management staff to address the specific lease violations and to develop individualized plans that address the underlying cause of the lease violation.
For more information about the Tenancy Preservation Project, please call 617-788-6211
Looking for residential services for individuals with intellectual or developmental disabilities?
Click here for more information about Bay Cove's Developmental Services.
“For some clients, it’s unlikely that they’ll use existing support systems without Bay Cove’s help. We have one individual who has moved into a new apartment. He was sent to us from the courts, but when he got here we told him, ‘You are an individual.’ We still follow up with him and he calls and gives me updates. If Bay Cove was not able to support him he would be in the legal system right now.”
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